Software Development and Business Solution Provider

The Different Features of Antonia Call Center Solution are:-

  • Admin, User and Group Rights
  • Multilayer options with Menu and Sub Menus
  • Self Designable Web Based CRM
  • Dialing Mode: Manual, Preview, Progressive or Predictive
  • Import Data from Excel/CSV
  • Customizable Reporting Format
  • Call Billing Software
  • Call Voice Log Filtering by Process, Campaign, Date, Agent Name, Disposition, etc.
  • IVR-Flexible swappable wave files can be set
  • Inbound, Outbound or Both Call Setup
  • Trunk Wise Billing
  • Extension Wise Billing
  • Call Recording, Voice Mail
  • ACD/Agent Management Reports
  • Data Management with Do Not Call, Start Calling, Stop Calling, Call Again
  • SMS/E-Mail Templates and Integration disposition wise
  • Customization or feature updating as per client need
  • Remotely Installation


Technical support For more information you can visit at https://www.antoniasolution.com/call-center-solution/

Email -  inf@antoniasolution.com
Contact - +91 9313870570

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