The Different Features of Antonia Call Center Solution

The Different Features of Antonia Call Center Solution are:-

·         Admin, User and Group Rights

·         Multilayer options with Menu and Sub Menus

·         Self Designable Web Based CRM

·         Dialing Mode: Manual, Preview, Progressive or Predictive

·         Import Data from Excel/CSV

·         Customizable Reporting Format

·         Call Billing Software

·         Call Voice Log Filtering by Process, Campaign, Date, Agent Name, Disposition, etc.

·         IVR-Flexible swappable wave files can be set

·         Inbound, Outbound or Both Call Setup

·         Trunk Wise Billing

·         Extension Wise Billing

·         Call Recording, Voice Mail

·         ACD/Agent Management Reports

·         Data Management with Do Not Call, Start Calling, Stop Calling, Call Again

·         SMS/E-Mail Templates and Integration disposition wise

·         Customization or feature updating as per client need

·         Remotely Installation

 

Technical support For more information you can visit at https://www.antoniasolution.com/call-center-solution/

Email -  inf@antoniasolution.com
Contact - +91 9313870570

 #voip #solution #webs #website #apps #crm #erp #technical #support #maintenance #bpo #seo #callcenter #voipswitch #voipbilling #voipphone 




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